Cannonvale Medical Centre | Bulk Billing Doctors
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Suite 7, 230 Shute Harbour Road, Cannonvale QLD 4802

FAQ

The most common questions asked at Cannonvale Medical Centre

At Cannonvale Medical Centre everyone is important to us. We are your Local Whitsundays Doctor

When it comes to your health there’s no such thing as a silly question.

Our Team of professional doctors are here to listen first, treat second. We want you to feel comfortable speaking to our doctor about any Mental Health or physical health concerns you have.

We don’t rush our patients, you’re not just another number. You’re a part of our community, and we are part of yours.

Find us at Suite 7/230 Shute Harbour Road, Cannonvale QLD 4802

Medical Centre | Bulk Billing Doctors | Mount Tamborine | Mountain Medical Centre | Faq

We’re located in Cannonvale just outside of the town of Airlie Beach. We welcome all residents in and around the surrounding areas of Airlie Beach, Cannonvale, Whitsundays, Proserpine, Hamilton Island, Hayman Island and Bowen. But of course, anyone passing through is also welcome.

Yes, we are a bulk billing medical practice for ALL concession card holders. If you do not have a Concession Card, there will be a gap charge for all consultations.

A standard consultation is $80.00 And a long consultation is $110.00
We operate an Easy Claim system where you are refunded the bulk billing portion of your consult fee.

Yes. We understand that sometimes people are too sick to come into our surgery. Phone us during our business hours Monday to Friday 8:00am to 5:00pm, preferably in the morning, and we’ll try to arrange for one of our doctors to visit you at home.

You can ring us during are surgery opening hours. Our staff are trained to deal with emergency calls, however our Doctors usually will not take calls directly.

If your doctor has ordered any investigations, please make an appointment for follow-up of results. We will send a SMS to you when we receive results. You will need to make an appointment to discuss all results. Results will not be given over the phone.

  • Health Check-ups
  • Family planning
  • Pap smears, Pregnancy tests
  • Ante-natal care
  • ECG: heart check
  • Spirometry: lung test
  • General Counselling
  • Immunisation: children, adults, travel vaccinations
  • Minor procedures : suturing cuts, removing moles, skin cancers
  • Liquid nitrogen ‘freezing’ cryo therapy for sunspots and warts
  • Weight management
  • Nutrition advice
  • Skin checks
  • Recalls and Reminder Systems are in place for patients’ convenience

If you need any further information on the services listed below, please click the link to find out more

We only ever collect the personal information necessary for providing you with the medical care you need or seek. Where possible we will collect the information directly from you. We may ask you for assistance at times, just to ensure our information is accurate and up to date.

Our 'Privacy Policy' underpins our handling of privacy issues. Our clinical and non-clinical staff and GPs are trained in good privacy practice. Patient privacy information is available from the practice. Our informed and caring staffs and GPs can advise you on any of your privacy concerns.

Our practice has developed a policy to protect your privacy in compliance with privacy legislation. Our policy is to inform you:

  • That we need you consent to collect information about you
  • What personal information is being collected
  • Who is collecting your personal information
  • How your personal information is being used
  • To whom your personal information is being disclosed
  • That you may discuss any concerns you have about how we handle your information

To provide you with a quality health service we may disclose selected personal health information to others involved in your treatment and care such as: a treating hospital, specialist, pathology provider, provider of medical imaging services, pharmacist, dietician, physiotherapist, or other allied health practitioner.
We only disclose those details necessary for you to receive appropriate care from the health service concerned.

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